Frequently Asked Questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. Please contact hello@viafoster.com
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are not mass-produced in a single factory. They are sourced from independent designers across the U.S., with many pieces handmade or small-batch produced in places like Los Angeles, Northern California, and Florida.
Each brand on Foster has its own production process, some pieces are hand-sewn by the designer themselves, while others are created in small, local workshops or studios. This means every item is made in limited quantities, often just a few dozen pieces per run, rather than thousands.
